Privacy Policy
Effective Date: August 1, 2025
At TeleTech LLC, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website or use our services, including SMS communications.
1. What Personal Information We Collect
We may collect the following types of personal information when you interact with our site, submit forms, or request services:
Full name
Email address
Phone number
Service address
Device information (e.g., IP address, browser type)
Any information you provide in contact or service request forms
2. How We Use Your Information
We use the information we collect for the following purposes:
To provide and manage service appointments
To send SMS reminders and service updates
To request feedback on technician performance
To respond to customer inquiries and provide support
To improve our services and website functionality
3. Who We Share Your Information With
We do not sell or rent your personal information to third parties.
We may share your information with:
Our internal team for customer service and scheduling
Authorized service providers that help us operate our business (e.g., SMS delivery platforms)
These providers are contractually obligated to protect your information and use it only as necessary to perform services on our behalf.
4. SMS Consent
When you provide your phone number to us, you consent to receive SMS messages related to your service (such as technician arrival updates, service reminders, and satisfaction surveys).
SMS consent is not shared with third parties or affiliates for marketing or any unrelated purposes.
You may opt out of SMS at any time by replying STOP.
5. How We Protect Your Information
We use industry-standard encryption and security practices to safeguard your personal data. Only authorized personnel have access to your information.
6. Your Rights
You may request to access, update, or delete your personal information by contacting us at:
📧 support@teletechcable.online
📞 (619) 769-2563 or (470) 592-1128
7. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be posted on this page.
TeleTech LLC
405 Towergate Place
Atlanta, GA 30350
United States